My excellent blog 6958

Patient payment collection is one of those parts of the revenue cycle where the “right” answer depends on your payer mix, your scheduling patterns, and how your staff communicate with families when money is already stressful. Yet many practices still run collection like a generic sequence of statements, calls, and promises that hope the balance gets paid before it becomes a write-off. Smarter patient payment collection is not about being tougher. It is about being cleare